PRIVACY POLICY

Effective Date: 7/30/2024

1. Introduction

Building Service Concepts (“BSC,” “we,” “our,” or “us”) is dedicated to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of information we collect through our website https://buildingserviceconcepts.com. By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms herein, please discontinue the use of our site.

Contact Information: Building Service Concepts
PO Box 865
Powell, Tennessee 37849
Compliance Officer: Bart Owen
Email: bart@buildingserviceconcepts.com
Phone: 865-938-7007

2. Information We Collect

Personal Data: We collect personal data that you voluntarily provide to us. This includes:

  • Names
  • Email addresses
  • Business names
  • Phone numbers

This information is gathered through web forms, cookies, and Google Analytics. We do not intentionally collect data from children. By interacting with our website or corresponding with BSC, you affirm that you are over the age of 18.

3. Use of Your Information

We utilize the collected personal data for the following purposes:

  • To contact you and respond to your inquiries.
  • To provide and improve our customer service.
  • For marketing and sales initiatives.
  • To conduct data analytics to improve our services and website.

4. Data Sharing

We may share your personal data with third parties only under the following circumstances:

  • Hosting Provider: We share data with JSH Web Designs for marketing and additional analysis purposes. JSH Web Designs complies with relevant regulations to ensure your data is protected.

5. Data Storage and Security

Data Storage:
Your personal data is stored by Building Service Concepts, JSH Web Designs, and Google. Data retention periods are as follows:

  • Cookies and individual user information by Google: Up to 8 months.
  • Form submissions: Up to 24 months, unless the user becomes a customer.

Data Security:
We employ a variety of security measures to protect your personal data, including SSL encryption, firewalls, virus scanning, and brute force protections. In the event of a data breach, we will notify affected users via their contact information and post a public notice on our website.

6. User Rights

Access and Deletion:
You have the right to request access to, correction of, or deletion of your personal data. Such requests can be made by contacting us at bart@buildingserviceconcepts.com. You may also opt out of data collection through the footer notification bar or by not submitting information via our contact form.

7. Cookies and Tracking

We use cookies to enhance your experience on our website and to gather information about user behavior through Google Analytics. Cookies are opted in via the footer bar. You can manage your cookie preferences and opt out by using the notice provided at the bottom of the website.

8. Legal Compliance

We comply with regulations set forth by the State of Tennessee. Requests from law enforcement must be directed to our main phone number (865-938-7007) available Monday to Friday, 9 AM to 5 PM, or via email at bart@buildingserviceconcepts.com for immediate attention.

9. Policy Updates

This Privacy Policy is subject to periodic revisions. It is the responsibility of users to review this policy regularly for updates. We commit to routine reviews to ensure that our customers’ data is best protected and to continuously improve our services.

10. Third-Party Links

Our website contains links to third-party sites, specifically to our hosting provider JSH Web Designs. We are not responsible for the privacy practices or the content of these third-party sites.

11. International Users

This website is intended for use by United States residents only and does not comply with international data protection laws.

By using our website, you consent to our Privacy Policy.

Last Updated: 7/30/2024

For any questions or concerns regarding this Privacy Policy, please contact us at bart@buildingserviceconcepts.com.